Telegraph Storage: + 703-339-9070
Backlick Storage:+ 703-750-0403
Privacy Policy
The privacy and security of your personal information is very important to us.
• We do not sell your personal information to third parties for any reason.
• We do not disclose your personal information to unaffiliated third parties who may want to offer you their own products and services unless you have requested or authorized us to do so.
We may share your personal information with third parties or affiliates where it is necessary for us to provide you with the services you have requested, collect payment, or do something that you have asked us to do.
What Information Do You Gather About Me?
We collect from you only the personal information you voluntarily provide in order to deliver the best possible service. If you choose to process an online payment or reservation we ask you to provide us with information necessary to process your order which may include, but not be limited to, name, physical address, telephone number, facsimile number, email address, company name, title, credit card number, expiration date, and storage unit number. We collect your email address so that we can send you information about your transaction and its status. We may use your email address to inform you about current offers or events. We will never share, sell, or rent individual personal information with anyone without your advance permission or unless ordered by a court of law. The credit card information that is collected is used strictly for billing purposes.
Sharing Your Personal Information
Storage Partners LLC does not sell information to unrelated third parties. Storage Partners LLC does send your contact and order information to the facility that you selected for purposes of satisfying your payment or reservation.
Changes to This Online Privacy Policy?
Storage Partners LLC reserves the right, at its sole discretion, to change, modify, add or remove portions of this Online Privacy Policy at any time. Accordingly, Storage Partners LLC recommends that you revisit this Online Privacy Policy from time to time to ensure that you are aware of the current privacy practices. Your continued use of the web site following any changes signifies your acceptance of these changes.
Storage Partners LLC and Session Cookies
The Storage Partners LLC web site may use session cookies to enable making transactions on our site. A session cookie is a small file placed on your computer which acts as a unique identifier to keep track of the information you have entered. Without the session cookie, our site cannot track the information you are entering, and you will be unable to complete your transaction. A session cookie does not remain on your machine after you close your web browser window. Our session cookie contains none of your personal information, and cannot be used to track you around the web. It can only be used by our web site to identify the information you have entered during the transaction process which is required to complete the transaction.
Terms and Conditions
Storage Partners LLC and its affiliates provide their services to you subject to the following notices, terms, and conditions.
Promotions and Offers
*Promotions and offers are subject to change. Offered only on selected units. Subject to availability. This offer applies only to the rental fee. Other restrictions, taxes, and fees, including an administration fee, apply. See contract for full details. Promotions good for new customers only. Not available on transfers or additional spaces. Pricing subject to change. Reservation required to guarantee price. Reservations and associated pricing/promotions expire after 14 days or can be cancelled at any time at a manager’s discretion if our efforts to contact you have not been effective. Actual unit sizes may vary from approximate size estimate. Please inspect any unit before renting. Online pricing available only for online reservations and rentals. Not sure about the size you need? Don't worry, online pricing discount will be honored for any rental originating from an online reservation, but not all units will qualify for the promotions with which you reserved.
Links to Other Sites
Our web site may link to sites not maintained or related to Storage Partners LLC. We provide these links as a service to our users. We do not sponsor or endorse these other sites and we have not reviewed the other sites. We are not responsible for the content of any other sites. You may access those other sites through the links at your own risk.
Disclaimer
This site is provided by Storage Partners LLC on an "as is" basis. Storage Partners LLC makes no representations or warranties of any kind, express or implied, as to the operation of the site or the information, content, materials, or products included on this site. Storage Partners LLC disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Storage Partners LLC will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
Applicable Law
This site is created and controlled by Storage Partners LLC in the State of Virginia, USA. As such, the laws of the State of Virginia will govern these disclaimers, terms, and conditions, without giving effect to any principles of conflicts of laws. We reserve the right to make changes to our site and these disclaimers, terms, and conditions at any time and without notice.
Refund Policy
Storage Partners LLC does not accept returns or offer refunds on rent paid towards storage units, parking spaces or any other non-tangible we may collect payment for. Merchandise may only be returned on the same business day for a full refund if the initial payment was made in cash. Merchandise purchases made with a credit card and any return occurring after the same business day can only be refunded via a credit towards rent for your storage unit. Transaction must have occurred within the last 30 days to be eligible for a refund. Customers without an active storage unit rental agreement are not eligible for a refund. Receipt required for refund. Item must be in new condition and in unopened packaging if applicable to be eligible for a refund. Please call the store directly at 703-339-9070 if an error has been made with making an online payment.